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Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D. - In: International journal of management & enterprise … 5 (2008) 2, pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
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Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D. - In: International journal of services and standards 4 (2008) 3, pp. 284-302
Persistent link: https://www.econbiz.de/10003741733
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Strategic aspects of electronic document encryption
Smith, Alan D. - In: International journal of services and standards 3 (2007) 2, pp. 203-221
Persistent link: https://www.econbiz.de/10003459594
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Broadband competition for additional avenues for enhanced consumer connectivity : bridging the final physical barriers
Smith, Alan D. - In: International journal of services and standards 3 (2007) 4, pp. 491-510
Persistent link: https://www.econbiz.de/10003603822
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Strategic e-commerce aspects of the e-banking/e-lending industry
Rupp, William T.; Smith, Alan D. - In: Strategies for generating e-business returns on investment, (pp. 254-285). 2005
Persistent link: https://www.econbiz.de/10002259303
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Introduction to e-commerce
Turban, Efraim; King, David - 2003
Persistent link: https://www.econbiz.de/10001656728