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Using instant refunds to improve online return experiences
Martínez-López, Francisco J.; Feng, Changyuan; Li, … - In: Journal of retailing and consumer services 68 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013366377
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Reducing ecommerce returns with return credits
Martínez-López, Francisco J.; Li, Yangchun; Feng, … - In: Electronic commerce research 23 (2023) 4, pp. 2011-2033
Persistent link: https://www.econbiz.de/10014418057
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Special issue: SBPBRIMS21
Martinez, Luis F. (ed.); Martínez-López, Francisco J. (ed.) - 2023
Persistent link: https://www.econbiz.de/10014383008
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Introduction : special Issue on digital marketing and eCommerce
Martinez, Luis F.; Martínez-López, Francisco J.; … - In: Electronic commerce research 23 (2023) 3, pp. 1359-1360
Persistent link: https://www.econbiz.de/10014383010