Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...

For the time being, public management reform represents the concern of most states, no matter their development level, geographical and strategic position, membership to various supranational structures or political and social organisation systems. This process represents the topic of several...

For the time being, public management reform represents the concern of most states, no matter their development level, geographical and strategic position, membership to various supranational structures or political and social organisation systems. This process represents the topic of several...

The field literature reveals multiple approaches of local public service performance. Directly managed by public administrative institutions or by private agents through concession or public-private partnership, the public services should respond to important requirements concerning the higher...

1. Introduction : the (New) Public governance : a suitable case for treatment? / Stephen P. Osborne -- 2. Global perspectives on governance / Patricia Kennett -- 3. Meta-governance and public management / B. Guy Peters -- 4. Innovations in governance / Mark Moore and Jean Hartley -- 5....