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~language:"eng"
~subject:"United Kingdom"
~type_genre:"Aufsatz im Buch"
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ECONIS (ZBW)
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61
Soft debt collection - collecting money without alienating your customer
Lund, Stewart
- In:
The business guide to credit management : advice and …
,
(pp. 119-124)
.
2010
Persistent link: https://www.econbiz.de/10003969641
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62
Supermarkets as new food authorities
Dixon, Jane
- In:
Supermarkets and agri-food supply chains : …
,
(pp. 29-50)
.
2007
Persistent link: https://www.econbiz.de/10003590354
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63
Planning and managing the stadium experience
Kitchin, Paul
- In:
Managing sport business : an introduction
,
(pp. 350-366)
.
2012
Persistent link: https://www.econbiz.de/10009305445
Saved in:
64
Measuring and improving patients' experiences: how can we make health care systems work for patients?
Coulter, Angela
;
Cleary, Paul D.
- In:
Measuring up : improving health system performance in …
,
(pp. 211-224)
.
2002
Persistent link: https://www.econbiz.de/10001693903
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65
The contradictions of service work : call centre as customer-oriented bureaucracy
Korczynski, Marek
- In:
Customer service : empowerment and entrapment
,
(pp. 79-101)
.
2001
Persistent link: https://www.econbiz.de/10001628788
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66
A study of banker-customer interactions and behavioural loyalty in retail banking
Howcroft, Barry
;
Hamilton, Robert
;
Hewer, Paul
- In:
Aktuelle Entwicklungen im Finanzdienstleistungsbereich …
,
(pp. 137-152)
.
2004
Persistent link: https://www.econbiz.de/10002033642
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67
Services relationship marketing: a sector case study
Payne, Adrian
;
Frow, Penelope
- In:
Relationship marketing : gaining competitive advantage …
,
(pp. 255-316)
.
2000
Persistent link: https://www.econbiz.de/10001456732
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Social media
Fenton., Alex
;
Mohamad, Mostafa
;
Jones, Ashley
- In:
Digital and social media marketing : a results-driven …
,
(pp. 190-213)
.
2017
Persistent link: https://www.econbiz.de/10011582705
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69
The market will have you : the arts of market attachment in a digital economy
McFall, Liz
;
Deville, Joe
- In:
Markets and the arts of attachment
,
(pp. 108-131)
.
2017
Persistent link: https://www.econbiz.de/10011664984
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70
Does the Commercial format influence the effect that store brands' equity has on loyalty to the retailer?
Rubio Benito, Natalia
;
Villaseñor, Nieves
;
Yagüe …
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 125-133)
.
2018
Persistent link: https://www.econbiz.de/10013277494
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