Why do customers get more than they need? : how organizational culture shapes product capability decisions
Year of publication: |
2013
|
---|---|
Authors: | Lukas, Bryan A. ; Whitwell, Gregory J. ; Heide, Jan B. |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 77.2013, 1, p. 1-12
|
Subject: | Produktmanagement | Product management | Unternehmenskultur | Corporate culture | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing | IKT-Sektor | ICT industry | Australien | Australia |
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