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Brand trust and avoidance following brand crisis : a quasi-experiment on the effect of frachisor statements
Shin, Hyunju; Casidy, Riza; Yoon, Alyssa; Yoon, So-Hyang - In: The journal of brand management : an international journal 23 (2016) 5, pp. 1-23
Persistent link: https://www.econbiz.de/10011565265
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Processual antecedents of perceived channel conflict in franchising
Weaven, Scott K.; Grace, Debra A.; Frazer, Lorelle; … - In: Journal of business economics and management 15 (2014) 2, pp. 316-334
Persistent link: https://www.econbiz.de/10010376630
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The decision to trust : how leaders create high-trust organizations
Hurley, Robert F. - 2011 - 1. ed.
Persistent link: https://www.econbiz.de/10009362859
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The key of franchising chains and human resource management : a question of commitment
Carvalho, Ana Branca; Nogueira, Fernanda - In: Strategic labor relations management in modern organizations, (pp. 209-222). 2016
Persistent link: https://www.econbiz.de/10011484928
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A sustainable franchisor-franchisee relationship model : toward the franchise win-win theory
Jang, Soocheong; Park, Kwangmin - In: International journal of hospitality management 76 (2019) 2, pp. 13-24
Persistent link: https://www.econbiz.de/10011982068
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Brand resonance in franchising relationships : a franchisee-based perspective
Badrinarayanan, Vishag; Suh, Taewon; Kim, Kyung-Min - In: Journal of business research : JBR 69 (2016) 10, pp. 3943-3950
Persistent link: https://www.econbiz.de/10011553796
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Building franchisee trust in their franchisor : insights from the franchise sector
Grace, Anthony Richard; Frazer, Lorelle; Weaven, Scott K.; … - In: Qualitative market research : an international journal 19 (2016) 1, pp. 65-83
Persistent link: https://www.econbiz.de/10011535863
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Antecedents of franchise strategy and performance
Wu, Chih-Wen - In: Journal of business research : JBR 68 (2015) 7, pp. 1581-1588
Persistent link: https://www.econbiz.de/10011298492
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They are jolly good fellows! : a framework for antecedents and consequences of peer trust in franchise networks
Croonen, Evelien P. M.; Hamming, Reinder - In: Design and management of interfirm networks : franchise …, (pp. 33-56). 2019
Trust is an important topic in franchising research. However, research has neglected franchisees' trust in their fellow … is therefore an important issue for franchisors. We contribute to franchising research by developing an integrative … and consequences of coworker trust within organizations and translate these insights to a franchising context to propose …
Persistent link: https://www.econbiz.de/10012176035
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Management of franchising networks : seven principles for fair franchise advisory councils
Croonen, Evelien P. M.; Bleeker, Ivo - In: Design and management of interfirm networks : franchise …, (pp. 133-154). 2019
franchisees’ trust in the fair and effective functioning of their franchising networks. We build on procedural fairness theory and …
Persistent link: https://www.econbiz.de/10012176051