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The impact of employee behaviour on customers' service quality perceptions and overall satisfaction
Kattara, Hanan Saad; Weheba, Dina; El-Said, Osman Ahmed - In: Tourism and hospitality research : the surrey quarterly … 8 (2008) 4, pp. 309-323
Persistent link: https://www.econbiz.de/10003792689
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Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I. - In: International journal of services and operations management 5 (2009) 1, pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
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Egypt as a macro-tourist destination: tourism services quality and positioning
Eraqi, Mohammed I. - In: International journal of services and operations management 3 (2007) 3, pp. 297-315
Persistent link: https://www.econbiz.de/10003471851
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Sectoral transformations in neo-patrimonial rentier states : tourism development and state policy in Egypt
Richter, Thomas (contributor);  … - 2007
economic development. The analysis of the rise of tourism in Egypt during the last three decades suggests that the effects of … economic development. The analysis of the rise of tourism in Egypt during the last three decades suggests that the effects of … the Rentier character of the economy. -- Egypt ; rentier state ; economic liberalisation ; economic development ; tourism …
Persistent link: https://www.econbiz.de/10008907577
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Co-creation and the new marketing mix an an innovative approach for enhancing tourism industry competitiveness in Egypt
Eraqi, Mohammed I. - In: International journal of services and operations management 8 (2011) 1, pp. 76-91
Persistent link: https://www.econbiz.de/10008823476
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Measuring and reporting the impact of tourism on poverty
Goodwin, Harold - In: Developments in tourism research, (pp. 63-75). 2007
Persistent link: https://www.econbiz.de/10003604147
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Social responsibility as an innovative approach for enhancing competitiveness of tourism business sector in Egypt
Eraqi, Mohammed I. - In: Tourism analysis : an interdisciplinary tourism & … 15 (2010) 1, pp. 45-55
Persistent link: https://www.econbiz.de/10003986288
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An assessment of the competitiveness of the Moroccan tourism industry : benchmarking implications
Yasin, Mahmoud M.; Alavi, Jafar; Koubida, Sallem; … - In: Benchmarking : an international journal ; BIJ 18 (2011) 1, pp. 6-22
Persistent link: https://www.econbiz.de/10008991351
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Using netnography research method to reveal the underlying dimensions of the customer/tourist experience
Rageh, Ahmed; Melewar, T. C.; Woodside, Arch G. - In: Qualitative market research : an international journal 16 (2013) 2, pp. 126-149
Persistent link: https://www.econbiz.de/10009754937