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Investments in consumer relati...
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Consumer behaviour
33
Konsumentenverhalten
33
Beziehungsmarketing
12
Relationship marketing
12
Ethics
11
Ethik
10
Belgien
6
Belgium
6
Dienstleistungssektor
6
Service industry
6
Theorie
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Theory
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Business ethics
5
Dienstleistungsqualität
5
Einzelhandel
5
Innovation
5
Perception
5
Retail trade
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Service quality
5
Unternehmensethik
5
Wahrnehmung
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marketing
5
Customer satisfaction
3
E-commerce
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Electronic Commerce
3
Gender
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Innovation management
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KMU
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Kundenzufriedenheit
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Ladendiebstahl
3
Prevention
3
Prävention
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Robot
3
Roboter
3
SME
3
Service robots
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Shoplifting
3
USA
3
Unethical consumer behavior
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7
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Article
46
Book / Working Paper
32
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Article in journal
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Aufsatz in Zeitschrift
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Arbeitspapier
24
Working Paper
24
Graue Literatur
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Non-commercial literature
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research-article
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English
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Odekerken-Schröder, Gaby
38
Van Kenhove, Patrick
31
Mahr, Dominik
16
De Bock, Tine
12
Vermeir, Iris
11
De Wulf, Kristof
9
Mennens, Kars
5
Wetzels, Martin
5
Steenhaut, Sarah
4
Becker, Marc
3
Bloemer, Johanna M.
3
Bossuyt, Saar
3
Ciuchita, Robert
3
Letterie, Wilko A.
3
Odekerken- Schröder, Gaby
3
Oertzen, Anna-Sophie
3
Oppen, Claudia van
3
Pandelaere, Mario
3
Stead, Susan
3
Steins, Mark
3
Van Gils, Anita Elisabeth Jacqueline
3
Van Waterschoot, Walter
3
Bloemer, Josée
2
Geeroms, Nele
2
Geuens, Maggie
2
Hendrickx, Hendrik
2
Hodgkinson, Ian R.
2
Jaakkola, Elina
2
Jun, Gyuchan Thomas
2
Kestens, Leen
2
Lagasse, Leen
2
Lemmink, Jos
2
Mager, Birgit
2
Martens, Hilda
2
Mele, Cristina
2
Odekerken‐Schröder, Gaby
2
Ouwersloot, Hans
2
Quist, Johan
2
Ruggiero, Andrea
2
Russell-Bennett, Rebekah
2
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Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Maastricht Research School of Economics of Technology and Organizations
1
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
18
Journal of Service Management
6
Journal of business ethics : JOBE
6
Journal of service management
5
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
5
Research memorandum / METEOR
4
Journal of Services Marketing
3
European retail research
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of business research : JBR
2
Journal of economic psychology : research in economic psychology and behavioral economics
2
Entrepreneurship and regional development : an international journal
1
GSBE research memoranda
1
International Journal of Bank Marketing
1
International Marketing Review
1
International small business journal : researching entrepreneurship
1
Journal of Consumer Marketing
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of service research : JSR
1
Management information systems : mis quarterly
1
Marketing and mobile financial services : a global perspective on digital banking consumer behaviour
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Psychology & marketing
1
Research handbook on services management
1
Research memorandum / METEOR, Universiteit Maastricht, Faculty of Economics and Business Administration
1
Research on international service marketing : a state of the art
1
Service business
1
Services management : an integrated approach
1
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ECONIS (ZBW)
59
Other ZBW resources
12
RePEc
5
OLC EcoSci
1
USB Cologne (EcoSocSci)
1
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1
Consumer learning and its impact on store format selection
Van Waterschoot, Walter
;
Kumar Sinha, Piyush
;
Van …
- In:
Journal of retailing and consumer services
15
(
2008
)
3
,
pp. 194-210
Persistent link: https://www.econbiz.de/10003699455
Saved in:
2
The relationship between consumers' unethical behavior and customer loyalty in a retail environment
Van Kenhove, Patrick
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749535
Saved in:
3
Does attitudinal commitment to stores always lead to behavioral loyalty? : The moderating effect of age
Van Kenhove, Patrick
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749545
Saved in:
4
A cross-cultural investigation of relationship marketing effectiveness in retail services: a contingency approach
Odekerken-Schröder, Gaby
;
De Wulf, Kristof
;
Reynolds, …
- In:
Research on international service marketing : a state …
,
(pp. 33-73)
.
2005
Persistent link: https://www.econbiz.de/10002976486
Saved in:
5
A new measure of brand personality
Geuens, Maggie
(
contributor
);
Weijters, Bert
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003787830
Saved in:
6
A new measure of brand personality
Geuens, Maggie
;
Weijters, Bert
;
De Wulf, Kristof
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
2
,
pp. 97-107
Persistent link: https://www.econbiz.de/10003866606
Saved in:
7
The mediating role of anticipated guilt in consumers' ethical decision-making
Steenhaut, Sarah
(
contributor
); …
-
2006
Persistent link: https://www.econbiz.de/10003331699
Saved in:
8
The emotional experience of guilt in ethically questionable consumer situations
Steenhaut, S.
(
contributor
); …
-
2006
Persistent link: https://www.econbiz.de/10003332566
Saved in:
9
Exploring the impact of fear appeals on the prevention of shoplifting
De Bock, Tine
;
Vermeir, Iris
;
Pandelaere, Mario
;
Van …
-
2010
Persistent link: https://www.econbiz.de/10003937212
Saved in:
10
Consumer ethics: the role of self-regulatory focus
De Bock, Tine
;
Van Kenhove, Patrick
-
2010
Persistent link: https://www.econbiz.de/10003976116
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