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Multi-channel strategies for retail financial services : a management-framework for designing and implementing multi-channel strategies

Dahmen, Patrick - 2004 - 1. Aufl.

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Multi Channel Distribution im Banking : Tagungsband zum 6. Basler Bankentag, 19. November 1998

1999

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Private Banking und Wealth Management : Strategien und Erfolgsfaktoren

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Wege aus der Banken- und Börsenkrise

Schuster, Leo (ed.) - 2004

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Ausgangspunkte eines systemorientierten Managements der Kundenzufriedenheit am Beispiel von Direktbanken

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Bank 2.0 : how customer behaviour and technology will change the future of financial services

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Integrierte Steuerung des Multikanalvertriebs in Banken

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Direct banking : a demand pull and technology push innovation

Neuberger, Doris - 1997

Since 1994, the German banking market is confronted with an entry wave of direct banks. This banking innovation may be explained by developments on the supply side as well as on the demand side. It is pushed by developments in telecommunication technologies during a period of rising cost...

Persistent link: https://www.econbiz.de/10011540083

Direct banking : a demand pull and technology push innovation

Neuberger, Doris - 1997

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Client centricity : relationship management in banking

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