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UR: SMART–A tool for analyzing social media content
Schwaiger, Josef; Hammerl, Timo; Florian, Johannsen; … - In: Information Systems and e-Business Management 19 (2021) 4, pp. 1275-1320
The digital transformation, with its ongoing trend towards electronic business, confronts companies with increasingly growing amounts of data which have to be processed, stored and analyzed. Instant access to the “right” information at the time it is needed is crucial and thus, the use of...
Persistent link: https://www.econbiz.de/10014497582
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Implementing Six Sigma for improving business processes at an automotive bank
Johannsen, Florian; Leist, Susanne; Zellner, Gregor - 2010
Persistent link: https://www.econbiz.de/10008654353
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The process map as an instrument to standardize processes: design and application at a financial service provider
Heinrich, Bernd; Henneberger, Matthias; Leist, Susanne; … - In: Information systems and e-business management : ISeB 7 (2009) 1, pp. 81-102
Persistent link: https://www.econbiz.de/10003832309
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A Six Sigma approach for integrated solutions
Johannsen, Florian; Leist, Susanne - In: Managing service quality : MSQ ; an international journal 19 (2009) 5, pp. 558-580
Persistent link: https://www.econbiz.de/10009525067
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Service integrators in business networks : the importance of relationship values
Heinrich, Bernd; Zellner, Gregor; Leist, Susanne - In: Electronic markets : the international journal on … 21 (2011) 4, pp. 215-235
Persistent link: https://www.econbiz.de/10009405905
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Success factors in process performance management
Blasini, Josef; Leist, Susanne - In: Business process management journal 19 (2013) 3, pp. 477-495
Persistent link: https://www.econbiz.de/10009765533
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Wand and Weber's good decomposition conditions for BPMN : an interpretation and differences to Event-Driven Process Chains
Johannsen, Florian; Leist, Susanne; Tausch, Reinhold - In: Business process management journal 20 (2014) 5, pp. 693-729
Persistent link: https://www.econbiz.de/10010415808
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Six sigma as a business process management method in services : analysis of the key application problems
Johannsen, Florian; Leist, Susanne; Zellner, Gregor - In: Information systems and e-business management : ISeB 9 (2011) 3, pp. 307-332
Persistent link: https://www.econbiz.de/10009273453
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UR:SMART : a tool for analyzing social media content
Schwaiger, Josef; Hammerl, Timo; Florian, Johannsen; … - In: Information systems and e-business management : ISeB 19 (2021) 4, pp. 1275-1320
Persistent link: https://www.econbiz.de/10012703219