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Applying loss aversion to assess the effect of customers' asymmetric response to service quality on post-dining behavioral intentions : an empirical survey in the restaurant sector
Chang, Kuo-chien; Chen, Mu-Chen; Hsu, Chia-lin - In: International journal of hospitality management 29 (2010) 4, pp. 620-631
Persistent link: https://www.econbiz.de/10008758180
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Challenges in the Central European postal markets : the example of the Polish Post
Czarniewski, Sławomir - In: Central European business review : CEBR 3 (2014) 4, pp. 20-29
Persistent link: https://www.econbiz.de/10010529571
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The Postal and Delivery Contribution in Hard Times
Parcu, Pier Luigi (ed.); Brennan, Timothy John (ed.);  … - Conference on Postal and Delivery Economics <29., 2021, … - 2023
The rise of e-commerce platforms in the parcel delivery markets -- Parcel locker stations: The future of e-commerce delivery? -- Regulation: Quo Vadis? Revisited. -- “Is Postal Service a Natural Monopoly?”:A 30-year retrospective on Panzar’s seminal paper" -- The first tests of the SGEI...
Persistent link: https://www.econbiz.de/10014229314
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The impact of service quality in postal services: the mediating role of self-service technology
Salmi Mohd Isa; Shaian Kiumarsi - In: International journal of services and operations management 33 (2019) 3, pp. 395-419
Persistent link: https://www.econbiz.de/10012145308
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Economic and business challenges of the liberalization of the mail industry
Grütter, Andreas - 2008
Persistent link: https://www.econbiz.de/10003833533
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Applied industrial and regulatory economics : the case of liberalizing the mail market
Trinkner, Urs Walter Oktavian - 2007
Persistent link: https://www.econbiz.de/10003819857
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The effect of entry regulation on process innovation in the Swiss mail industry
Dietl, Helmut; Grütter, Andreas; Lutzenberger, Martin; … - In: Swiss journal of economics and statistics 144 (2008) 1, pp. 37-55
Persistent link: https://www.econbiz.de/10003671508
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Liberalization of the Swiss letter market and the viability of universal service obligations
Jaag, Christian - In: Swiss journal of economics and statistics 143 (2007) 3, pp. 261-282
Persistent link: https://www.econbiz.de/10003572031
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A "problem of fairness" in the making : the transformation of public services from the perspective of postal workers
Flecker, Jörg; Schultheis, Franz; Vogel, Berthold - In: BJIR : an international journal of employment relations 54 (2016) 4, pp. 768-789
Persistent link: https://www.econbiz.de/10011729539
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Emerging competition in postal and delivery services
Crew, Michael A. (contributor);  … - 1999
Persistent link: https://www.econbiz.de/10000682883