In the current technological age, once traditional means of delivering services to customers are losing its dominant position, the application of the Internet has evolved as an innovatively supporting alternative for attracting customers, especially in banking service. In that aspect, customers'...

The catalyst for the financial crisis that commenced in 2007 was a decline in residential property values in the US following significant inflation, a sector to which banks had been increasingly lending and had widened their market to include lending to non-prime customers often through non-bank...