Showing 1 - 10 of 30,248
Purpose – The aim of this paper is to determine whether the effort invested by service companies in employee training … treatment with fixed effects. Findings – The prepared models give clear empirical support to the hypothesis that training … limitations related to the use of a training indicator based on effort and not on results obtained, with low representation of …
Persistent link: https://www.econbiz.de/10014783333
Persistent link: https://www.econbiz.de/10010392904
Persistent link: https://www.econbiz.de/10012179040
does not contribute to the total average losses. Workers highly underestimate the effects of ICT-related training. The role …
Persistent link: https://www.econbiz.de/10014784564
&D intensities between 1981 and 1992, regression analysis is used to explore the hypothesis that, similarly to general training …
Persistent link: https://www.econbiz.de/10014783198
Persistent link: https://www.econbiz.de/10015066118
Purpose – The study aims to contribute to the training‐related literature by investigating the relationship between … training and training transfer factors and company‐level training outcomes, and the relationship between the latter and company … performance. Design/methodology/approach – The authors propose and test a model linking constructs related to training (the volume …
Persistent link: https://www.econbiz.de/10014974278
The service sector has assumed greater economic importance over the past decade. The latest statistics show that the sector accounts for 60 per cent of the value added in the European Economic Community (EEC). It is estimated that “doing things wrong” typically accounts for between 30 and 40...
Persistent link: https://www.econbiz.de/10014800962
This paper identifies market forces which induce employers to provide training in Ireland. It investigates if they are … to upgrade such jobs. Data from a survey of firms on training incidence, duration, and cost are used in OLS regressions … to investigate the determinants of training at national and sector level. The results show that firm size, the proportion …
Persistent link: https://www.econbiz.de/10014783108
Improved customer service was pinpointed as the means to improve British Airways' commercial performance. Research studies on staff attitudes were followed by a staff development programme, and a management development programme that reflected the transformation in organisation culture...
Persistent link: https://www.econbiz.de/10014757019