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Service quality evaluation in electricity utility industry : an empirical study in India

Satapathy, Suchismita; Patel, S. K.; Mahapatra, Siba Sankar - In: International journal of Indian culture and business … 5 (2012) 1, pp. 59-75

Persistent link: https://www.econbiz.de/10009488123

Service satisfaction in E_electricity service in Odisha ( a state of India) by structural equation modeling

Satapathy, Suchismita; Mahapatra, Siba Sankar; Patel, S. K. - In: Benchmarking : an international journal ; BIJ 21 (2014) 4, pp. 634-650

Persistent link: https://www.econbiz.de/10010385857

Interpretive structural modeling for E-electricity utility service

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A methodology to measure the service quality of online shopping of electronic goods in India

Satapathy, Suchismita; Patel, S. K.; Biswas, A.; … - In: International journal of Indian culture and business … 6 (2013) 2, pp. 227-247

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Farm energy management in India : the transformation economy and ecology

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Service quality evaluation in electricity utility industry : an empirical study in India

Satapathy, S.; Patel, S. K.; Mahapatra, S. S.; Beriha, G. S. - In: International journal of Indian culture and business … 5 (2012) 1, pp. 59-75

Persistent link: https://www.econbiz.de/10009885589

A methodology to measure the service quality of online shopping of electronic goods in India

Satapathy, S.; Patel, S. K.; Biswas, A.; Mishra, P. D. - In: International journal of Indian culture and business … 6 (2013) 2, pp. 227-247

Persistent link: https://www.econbiz.de/10010117397

Service satisfaction in E_Electricity service in Odisha (a state of India) by structural equation modeling

Satapathy, S.; Mahapatra, S.S.; Patel, S.K.; Biswas, A.; … - In: Benchmarking: An International Journal 21 (2014) 4, pp. 634-650

Purpose – The purpose of this paper is to develop a new model, namely service quality measurement for E_Electricity utility service in Odisha a state of India for the measurement of service quality. Design/methodology/approach – Service quality regulation is an important and timely issue in...

Persistent link: https://www.econbiz.de/10014684337