Purpose The purpose of this paper is to consolidate the servitization knowledge base from an organizational change perspective, identifying developed, developing and undeveloped topics to provide a platform that directs future research. Design/methodology/approach This paper addresses three...

Purpose – This paper seeks to explore the effects of communicative interaction on integration and coordination of a commercial aerospace supply chain. Design/methodology/approach – A perspective of supply chains as complex activity networks is used for data analysis based on in‐depth...

Within the UK, cyber-harassment is a criminal act and perpetrators can be prosecuted if the crime is reported to the police. Cyber-harassment has a detrimental impact and causes psychological distress to victims but due to its online nature, complaints made may not be taken seriously and the...