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Alternative methods of forecasting risks in Naval manpower planning
Jaffry, Shabbar
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Capon, Nick
- In:
International journal of forecasting
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2005
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pp. 73-85
Persistent link: https://www.econbiz.de/10002547118
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Do customers know what is best for them? : The use of SERVQUAL in UK policing
Capon, Nick
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Mills, Vivien
- In:
Understanding, managing, and implementing quality : …
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(pp. 143-160)
.
2002
Persistent link: https://www.econbiz.de/10001708551
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