Competition today is forcing companies to increase their effectiveness through exploiting synergy and learning in product innovation. Literature, however, is still mainly focused on how product development projects, seen largely as isolated efforts, should be organised and managed. This article...

During the 1990s a growing number of firms have been encouraging continuous improvement (CI) in all aspects of working life, and some impressive results have been achieved. However, the process of implementing CI is long and challenging. Companies need to know what progress they have made, and...