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Recent research in Asia Pacific : the case of a professionally affliated journal
Fong, Lawrence Hoc Nang; Au, Norman; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015) 3/4, pp. 161-179
Persistent link: https://www.econbiz.de/10011312587
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"Do we believe in TripAdvisor?" : examining credibility perceptions and online travelers' attitude toward using user-generated content
Ayeh, Julian K.; Au, Norman; Law, Rob - In: Journal of travel research : a quarterly publication of … 52 (2013) 4, pp. 437-452
Persistent link: https://www.econbiz.de/10009767236
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Towards an understanding of online travellers' acceptance of consumer-generated media for travel planning : integrating technology acceptance and source credibility factors
Ayeh, Julian K.; Au, Norman; Law, Rob - In: Information and communication technologies in tourism …, (pp. 254-267). 2013
Persistent link: https://www.econbiz.de/10009755620
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Predicting the intention to use consumer-generated media for travel planning
Ayeh, Julian K.; Au, Norman; Law, Rob - In: Tourism management : research, policies, practice 35 (2013), pp. 132-143
Persistent link: https://www.econbiz.de/10009687035
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Investigating cross-national heterogeneity in the adoption of online hotel reviews
Ayeh, Julian K.; Au, Norman; Law, Chun Hung Roberts - In: International journal of hospitality management 55 (2016), pp. 142-153
Persistent link: https://www.econbiz.de/10011498016
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Presentation formats of policy statements on hotel websites and privacy concerns : a multimedia learning theory perspective
Lee, Hee Andy; Au, Norman; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 4, pp. 470-489
Persistent link: https://www.econbiz.de/10010206606
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Analysing the effect of value in online communities on satisfaction in online socialisation and knowledge-sharing intentions of eco-tourist
Sudipta Kiran Sarkar; Au, Norman; Law, Rob - In: Managerial strategies and solutions for business …, (pp. 35-60). 2017
Persistent link: https://www.econbiz.de/10011611947
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Do customers share the same perspective? : a study on online OTAs ratings versus user ratings of Hong Kong hotels
Leung, Rosanna; Au, Norman; Liu, Jianwei; Law, Chun … - In: Journal of vacation marketing : an international journal 24 (2018) 2, pp. 103-117
Persistent link: https://www.econbiz.de/10011876140
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Exploring customer experiences with robotics in hospitality
Tung, Vincent Wing Sun; Au, Norman - In: International Journal of Contemporary Hospitality Management 30 (2018) 7, pp. 2680-2697
Purpose: The purpose of this study is to explore consumer reviews with robotics based on the five dimensions for evaluating user experiences (i.e. embodiment, emotion, human-oriented perception, feeling of security and co-experience), as derived from research in human-robot interactions (HRI)....
Persistent link: https://www.econbiz.de/10012069126
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Issues and opportunities of Internet hotel marketing in developing countries
Au, Norman; Ekiz, Erdogan H. - In: Journal of travel and tourism marketing 26 (2009) 3, pp. 225-243
Persistent link: https://www.econbiz.de/10003868743