//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Human Resources Practices as P...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
28
United States
28
Human Resource Management
15
Personalmanagement
15
Call centre
10
Callcenter
10
Gewerkschaftsmitgliedschaft
8
Union membership
8
Arbeitsgruppe
7
Arbeitsorganisation
7
Team
7
Work organization
7
Arbeitsbeziehungen
6
Compensation system
6
Employment relations
6
Private Equity
6
Private equity
6
Vergütungssystem
6
Arbeitsbedingungen
5
Dienstleistungsqualität
5
Service quality
5
Telecommunications
5
Telecommunications industry
5
Telekommunikation
5
Telekommunikationssektor
5
Working conditions
5
Arbeit
4
Customer service
4
Deregulation
4
Deregulierung
4
Dismissal
4
Kundenservice
4
Kündigung
4
Strategic management
4
Strategisches Management
4
Welt
4
World
4
Arbeitsmarktpolitik
3
Arbeitsproduktivität
3
Conciliation
3
more ...
less ...
Online availability
All
Undetermined
12
Free
10
Type of publication
All
Article
41
Book / Working Paper
30
Type of publication (narrower categories)
All
Article in journal
24
Aufsatz in Zeitschrift
24
Aufsatz im Buch
11
Book section
11
Graue Literatur
5
Non-commercial literature
5
Arbeitspapier
4
Working Paper
4
Aufsatzsammlung
1
Collection of articles of several authors
1
Festschrift
1
Sammelwerk
1
research-article
1
more ...
less ...
Language
All
English
Undetermined
53
Spanish
1
Author
All
Batt, Rosemary L.
41
Batt, Rosemary
30
Appelbaum, Eileen
16
Doellgast, Virginia
7
Kwon, Hyunji
5
Kahn, Lawrence M.
4
Keefe, Jeffrey
4
Ackroyd, Stephen
3
Darbishire, Owen
3
Lee, Jae Eun
3
Nohara, Hiroatsu
3
Thompson, Paul
3
Tolbert, Pamela S.
3
Bernhardt, Annette
2
Colvin, Alexander
2
Colvin, Alexander James
2
Houseman, Susan N.
2
Katz, Harry C.
2
Liu, Xiangmin
2
Moynihan, Lisa M.
2
Osterman, Paul
2
Welbourne, Theresa M.
2
Banerjee, Mallika
1
Barkin, David
1
Chicu, Dorina
1
Clark, Ian
1
Colvin, Alexander J.S
1
DeWalt, Billie R.
1
Frost, Ann C.
1
Hamermesh, Daniel S.
1
Hermans, Michel
1
Holman, David
1
Holtgrewe, Ursula
1
Katz, Harry Charles
1
Katz, Tamar
1
Keefe, Jeffrey H.
1
Lakhani, Tashlin
1
Ouyang, Can
1
Ryan, Gerard
1
Sørensen, Ole H.
1
more ...
less ...
Institution
All
Center for Economic and Policy Research (CEPR)
1
Economic Policy Institute <Washington, DC>
1
Published in...
All
Working paper series / Center for Advanced Human Resource Studies
9
ILR review : the journal of work and policy
6
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
4
The Oxford handbook of work and organization
4
BJIR : an international journal of employment relations
2
Creating good jobs : an industry-based strategy
2
Industrial relations : a journal of economy & society
2
The Oxford handbook of human resource management
2
Upjohn Institute Working Paper
2
Upjohn Institute working papers
2
Academy of Management journal : AMJ
1
Academy of Management perspectives : AMP
1
British Journal of Industrial Relations
1
Brookings trade forum
1
CEPR Reports and Issue Briefs
1
Challenge
1
Creating competitive capacity : labor market institutions and workplace practices in Germany and the United States
1
European journal of industrial relations
1
Financialization, new investment funds, and labour : an international comparison
1
Inequality, uncertainty, and opportunity : the varied and growing role of finance in labor relations
1
Institute for New Economic Thinking Working Paper Series
1
Institute for New Economic Thinking Working Paper Series No. 118 "https://doi.org/10.36687/inetwp118" https://doi.org/10.36687/inetwp118
1
International contributions to labour studies : publ. for the Cambridge Political Economy Society and the Higgins Labor Research Center, University of Notre Dame
1
Journal of Service Theory and Practice
1
Journal of management : JOM
1
Labor, business, and change in Germany and the United States
1
Managing people in entrepreneurial organizations : learning from the merger of entrepreneurship and human resource management
1
Research in personnel and human resources management : a research annual
1
The international journal of human resource management
1
The next available operator : managing human resources in Indian business process outsourcing industry
1
Working paper / Economic Policy Institute
1
more ...
less ...
Source
All
ECONIS (ZBW)
66
BASE
2
Other ZBW resources
2
RePEc
1
Showing
1
-
10
of
71
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service strategies : marketing, operations, and human resource practices
Batt, Rosemary L.
- In:
The Oxford handbook of human resource management
,
(pp. 428-449)
.
2007
Persistent link: https://www.econbiz.de/10003436538
Saved in:
2
Managing customer services : human resource practices, turnover, and sales growth
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601679
Saved in:
3
Strategic segmentation in frontline services : matching customers, employees, and human resource systems
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601681
Saved in:
4
Re-examining employee participation through the lens of stakeholder management
Batt, Rosemary
-
1999
Persistent link: https://www.econbiz.de/10001601686
Saved in:
5
Work organization, technology, and performance in customer service and sales
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
52
(
1999
)
4
,
pp. 539-564
Persistent link: https://www.econbiz.de/10001622246
Saved in:
6
Who benefits from teams? : Comparing workers, supervisors, and managers
Batt, Rosemary L.
- In:
Industrial relations : a journal of economy & society
43
(
2004
)
1
,
pp. 183-212
Persistent link: https://www.econbiz.de/10001919689
Saved in:
7
Explaining wage inequality in telecommunications services : customer segmentation, human resource practices, and union decline
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
54
(
2000/01
)
2
,
pp. 425-449
Persistent link: https://www.econbiz.de/10001578484
Saved in:
8
Labor market institutions and restructuring in US deregulated telecommunications services
Batt, Rosemary L.
- In:
Creating competitive capacity : labor market …
,
(pp. 131-142)
.
2000
Persistent link: https://www.econbiz.de/10001494356
Saved in:
9
Service Strategies: Marketing, Operations, and Human Resource Practices
Batt, Rosemary
- In:
The Oxford handbook of human resource management
.
2009
Persistent link: https://www.econbiz.de/10012885625
Saved in:
10
Introduction
Batt, Rosemary
- In:
The Oxford handbook of work and organization
.
2009
Persistent link: https://www.econbiz.de/10012886049
Saved in:
1
2
3
4
5
6
7
8
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->