Thakor, Mrugank; Reid, Susan; Chen, Rui - In: Journal of Consumer Marketing 35 (2018) 6, pp. 613-622
Purpose: Many studies have investigated consumers’ loyalty to businesses situated in the local area, in the community, the region or in the same country. However, the effect of loyalty to the state in which the consumer resides has received little attention. This paper aims to propose the...