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The Dilemma of Pull and Push-P...
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Consumer behaviour
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The retail value chain: linking employee perceptions to employee performance, customer evaluations, and store performance
Maxham, James G., III.
;
Netemeyer, Richard G.
; …
- In:
Marketing science : the marketing journal of the …
27
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2008
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2
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pp. 147-167
Persistent link: https://www.econbiz.de/10003708820
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The relationships among manager-, employee-, and customer-company identification: implications for retail store financial performance
Lichtenstein, Donald R.
;
Netemeyer, Richard G.
;
Maxham, …
- In:
Journal of retailing
86
(
2010
)
1
,
pp. 85-93
Persistent link: https://www.econbiz.de/10003969350
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The impact of a new retail brand in-store boutique and its perceived fit with the parent retail brand on store performance and customer spending
Netemeyer, Richard G.
;
Heilman, Carrie M.
;
Maxham, …
- In:
Journal of retailing
88
(
2012
)
4
,
pp. 462-475
Persistent link: https://www.econbiz.de/10009707165
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Employee versus supervisor ratings of performance in the retail customer service sector: differences in predictive validity for customer outcomes
Netemeyer, Richard G.
;
Maxham, James G., III.
- In:
Journal of retailing
83
(
2007
)
1
,
pp. 131-145
Persistent link: https://www.econbiz.de/10003438299
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Does selective sales force training work?
Atefi, Yashar
;
Ahearne, Michael
;
Maxham, James G., III.
; …
- In:
Journal of marketing research : JMR
55
(
2018
)
5
,
pp. 722-737
Persistent link: https://www.econbiz.de/10011958188
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Leveraging resources to enhance retail success : a framework
Obeng, Efua
;
Hulland, John
;
Maxham, James G., III.
; …
-
2011
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Retail capability systems
Obeng, Efua
;
Prescott, John E.
;
Hulland, John
;
Gilbert, …
- In:
AMS review : official publication of the Academy of …
5
(
2015
)
3/4
,
pp. 103-122
Persistent link: https://www.econbiz.de/10011429354
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Identification and aftermarket personalization with durable goods
Donavan, D. Todd
;
Janda, Swinder
;
Maxham, James G., III.
- In:
Psychology & marketing
32
(
2015
)
6
,
pp. 611-623
Persistent link: https://www.econbiz.de/10011288579
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Why consumers choose managed mutual funds over index funds : hypotheses from consumer behavior
Lichtenstein, Donald R.
;
Kaufmann, Patrick J.
;
Bhagat, …
- In:
Journal of consumer affairs : official publication of …
33
(
1999
)
1
,
pp. 187-205
Persistent link: https://www.econbiz.de/10001365750
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Contextual influences on perceptions of merchant-supplied reference prices
Lichtenstein, Donald R.
- In:
Journal of consumer research : JCR ; an …
16
(
1989
)
1
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pp. 55-66
Persistent link: https://www.econbiz.de/10001098513
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