Purpose – The purpose of this paper is to develop a better understanding about drivers of enterprise systems complexity (ESC), as well as its multi‐faceted conceptualization. Design/methodology/approach – Case studies were conducted among German Mittelstand companies by an international...

Strategic ERP Extension and Use provides practitioners and researchers with a window into the cutting edge strategic extension and the use of modern ERP systems, focusing on current use of ERP system implementation as well as outlooks for future developments for operations and strategic...

Purpose – Eighteen Mittelstand companies are studied in Germany to develop a better understanding about drivers of enterprise systems complexity (ESC), as well as its multi-faceted conceptualization. Dimensions and measures for complexity and its antecedents are derived using a grounded theory...