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Impact of TQM on company's performance
Kumar, Vinod; Choisne, Franck; De Grosbois, Danuta; … - In: International journal of quality & reliability management 26 (2009) 1, pp. 23-37
Persistent link: https://www.econbiz.de/10009525099
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Corporate social responsibility reporting by the global hotel industry : commitment, initiatives and performance
De Grosbois, Danuta - In: International journal of hospitality management 31 (2012) 3, pp. 896-905
Persistent link: https://www.econbiz.de/10009544280
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Determinants of climate change disclosure practices of global hotel companies : application of institutional and stakeholder theories
De Grosbois, Danuta; Fennell, David A. - In: Tourism management : research, policies, practice 88 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013194241
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Impact of TQM on company's performance
Kumar, Vinod; Choisne, Franck; de Grosbois, Danuta; … - In: International Journal of Quality & Reliability Management 26 (2009) 1, pp. 23-37
Purpose – The purpose of this paper is to investigate the impact of total quality management (TQM) implementation on different dimensions of company performance. Design/methodology/approach – The study investigates Canadian finalists (winners and certificates of merit) in the Total Quality...
Persistent link: https://www.econbiz.de/10014800510
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Continuous improvement of performance measurement by TQM adopters
Kumar, Uma; Kumar, Vinod; Grosbois, Danuta de; Choisne, … - In: Total quality management & business excellence : an … 20 (2009) 5/6, pp. 603-616
Persistent link: https://www.econbiz.de/10003882594
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Development of technological capability by Cuban hospitality organizations
Kumar, Uma; Kumar, Vinod; Grosbois, Danuta de - In: International journal of hospitality management 27 (2008) 1, pp. 12-22
Persistent link: https://www.econbiz.de/10003666310
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Organizational Characteristics of B2B E-Commerce Adopters in the Canadian Manufacturing Sector
Kumar, Vinod; Fuksa, Michel; Kumar, Uma - In: Journal of Electronic Commerce in Organizations (JECO) 16 (2018) 4, pp. 1-18
This article presents the results of a research project on the adoption of B2B e-commerce (B2Bec) by Canadian manufacturers. The study provides an analysis of the characteristics of organizations which have adopted B2Bec technologies and attempts to outline the features that differentiate...
Persistent link: https://www.econbiz.de/10012049025
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Identification and ordering of safety performance indicators using fuzzy TOPSIS : a case study in Indian construction company
Singh, Arpit; Misra, Subhas C.; Kumar, Vinod; Kumar, Uma - In: International Journal of Quality & Reliability Management 39 (2021) 1, pp. 77-114
Purpose: The purpose of this paper is to propose a practical framework to measure the safety performance of workers in the Indian construction industry. The key safety performance indicators are identified and ordered on the premise that the higher order assignment of an indicator implies a...
Persistent link: https://www.econbiz.de/10012540262
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The role of e-sellers' overall reputation on trust formation, purchase intention and purchase satisfaction : a developing country perspective
Shareef, Mahmud Akhter; Kumar, Vinod; Kumar, Uma; … - In: International journal of electronic marketing and … 2 (2008/09) 2, pp. 105-134
Persistent link: https://www.econbiz.de/10003781018
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The impact of strategy and information systems flexibility on the supply chain performance : a path analysis approach
Fantazy, Kamel A.; Kumar, Vinod; Kumar, Uma; Mishra, Subhas - In: International journal of business and systems research 3 (2009) 1, pp. 119-133
Persistent link: https://www.econbiz.de/10003838356