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The challenges for quality managers in Britain and Australia
Burcher, Peter G.; Lee, Gloria L.; Waddell, Dianne - 2008
Purpose – This paper aims to compare and contrast the career experiences and development needs of British and Australian quality managers. Design/methodology/approach – The results of a postal survey of the careers of British quality managers are compared with Australian quality managers...
Persistent link: https://www.econbiz.de/10009483848
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Training for total quality management
Jeffries, David R.; Reynolds, Peter; Evans, Bill - 1996 - 2. ed
Persistent link: https://www.econbiz.de/10000593619
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Qualität und Leistung : Bibliotheken auf dem Prüfstand ; Beiträge zum Qualitätsmanagement in Bibliotheken
Pauleweit, Karin (revision) - 1996
Persistent link: https://www.econbiz.de/10000594643
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Total quality management : text, cases, and readings
Ross, Joel E. - 1994 - 2. ed.
Persistent link: https://www.econbiz.de/10000414183
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Management : total quality in a global environment
Stahl, Michael J. - 1995 - 1. publ.
Persistent link: https://www.econbiz.de/10000414286
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Service quality : new directions in theory and practice
Rust, Roland T. (ed.) - 1994
Persistent link: https://www.econbiz.de/10000347620
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Improving data warehouse and business information quality : methods for reducing costs and increasing profits
English, Larry P. - 1999
Persistent link: https://www.econbiz.de/10000678473
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Fundamentals of total quality management : process analysis and improvement
Dahlgaard, Jens J.; Kristensen, Kai; Kanji, Gopal K. - 1998 - 1. ed
Persistent link: https://www.econbiz.de/10000543238
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Total quality management as a holistic management concept : the European model for business excellence
Zink, Klaus J. - 1997
Persistent link: https://www.econbiz.de/10000652041
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Managing quality and human resources : a guide to continuous improvement
Dale, Barrie G.; Cooper, Cary; Wilkinson, Adrian - 1997
Persistent link: https://www.econbiz.de/10000634098