Purpose: Virtual teams are on the rise and many companies are implementing them to compete for the most talented experts. However, the use of information and communication technology (ICT), on which virtual teams depend, often ends in communication chaos. Research has shown that shared mental...

This report explores the growing role of the private sector in the provision of public services in the EU. The research is based on sector-specific case studies carried out in Lithuania, Spain, Sweden and the UK. It focuses specifically on social services of general interest (SSGIs) in the areas...

Many people in Europe do not receive the social benefits to which they are entitled. This is the case across countries and for many types of benefits. Addressing this ‘non-take-up’ of benefits is critical for two key reasons: benefits do not fulfil their objective if they do not reach the...