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Industrial marketing management : the international journal for industrial and high-tech firms
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Trends in multicriteria decision making : proceedings of the 13th International Conference on Multiple Criteria Decision Making, Cape Town, South Africa, January 1997
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Customer retention in the automotive industry : quality, satisfaction and loyalty
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Finanzmarktakteure und Corporate Social Responsibility : Ordnungspolitik, Transparenz, Anlagestrategien ; [Tagungen "Mehr Transparenz auf den Finanzmärkten - wodurch? Ein Beitrag zu Corporate Social Responsibility" sowie "Finanzkrise und Unternehmensverantwortung. Wiederkehr der Ordnungspolitik?", die im November 2008 bzw. im September 2009 ... in Arnoldshain stattfanden]
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Future of Business and Finance
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Handbook of strategic account management : a comprehensive resource
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ECONIS (ZBW)
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1
Complaint resolution management expectations in an asymmetric business-to-business context
Gruber, Thorsten
;
Henneberg, Stephan
;
Ashnai, Bahar
; …
- In:
The journal of business & industrial marketing
25
(
2010
)
5
,
pp. 360-371
Persistent link: https://www.econbiz.de/10008655577
Saved in:
2
A cross-cultural comparison of business complaint management expectations
Henneberg, Stephan
;
Gruber, Thorsten
;
Reppel, Alexander
; …
- In:
Journal of marketing theory and practice
23
(
2015
)
3
,
pp. 254-271
Persistent link: https://www.econbiz.de/10011312662
Saved in:
3
Seeking for solutions within a project setting
Naudé, Peter
;
Henneberg, Stephan
;
Mouzas, Stefanos
; …
- In:
Journal of business market management : jbm
3
(
2009
)
3
,
pp. 151-170
Persistent link: https://www.econbiz.de/10003893685
Saved in:
4
Configuration theory assessment of business relationship strategies : conceptual model and hypothesis development
Zaefarian, Ghasem
;
Naudé, Peter
;
Henneberg, Stephan
- In:
Journal of customer behaviour
9
(
2010
)
3
,
pp. 299-316
Persistent link: https://www.econbiz.de/10008697903
Saved in:
5
Understanding the role of marketing–purchasing collaboration in industrial markets : the case of Russia
Smirnova, Maria
;
Henneberg, Stephan
;
Ashnai, Bahar
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10008907889
Saved in:
6
The impact of market orientation on the development of relational capabilities and performance outcomes : the case of Russian industrial firms
Smirnova, Maria
;
Naudé, Peter
;
Henneberg, Stephan
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
1
,
pp. 44-53
Persistent link: https://www.econbiz.de/10008907890
Saved in:
7
Developing network insight
Mouzas, Stefanos
;
Henneberg, Stephan
;
Naudé, Peter
- In:
Industrial marketing management : the international …
37
(
2008
)
2
,
pp. 167-180
Persistent link: https://www.econbiz.de/10003701495
Saved in:
8
Value dimensions and relationship postures in dyadic "Key Relationship Programmes"
Henneberg, Stephan
;
Pardo, Catherine
;
Mouzas, Stefanos
; …
- In:
Journal of marketing management : MM
25
(
2009
)
5/6
,
pp. 535-550
Persistent link: https://www.econbiz.de/10003874162
Saved in:
9
Supplier relationship management in the construction industry : the effects of trust and dependence
Jiang, Zhizhong
;
Henneberg, Stephan
;
Naudé, Peter
- In:
The journal of business & industrial marketing
27
(
2012
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10009511277
Saved in:
10
The importance of trust vis-à-vis reliance in business relationships : some international findings
Jiang, Zhizhong
;
Henneberg, Stephan
;
Naudé, Peter
- In:
International marketing review
28
(
2011
)
4
,
pp. 318-339
Persistent link: https://www.econbiz.de/10009305330
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