Purpose – The purpose of this paper is to increase our understanding of the causes for stockouts in retailing. Design/methodology/approach – Mixed methods study, using instore observations, interviews with key informants in consumer goods and retailing, and a field study of stockouts and...

Die Bereitstellung von Waren zum Verkauf ist Kernfunktion des Handels. Weltweit entstehen dem Handel dadurch Logistikkosten in Höhe von 5% des Umsatzes, wovon 45% auf die Filialebene entfallen. Die filialbezogenen Logistikkosten stehen daher immer wieder im Fokus von Kostensenkungsinitiativen....

Purpose – The purpose of this paper is to address the effects of retail out-of-stocks from a service-dominant (S-D) logic view. Design/methodology/approach – Conceptual, combining classic S-D logic research with recent research of S-D logic in supply chains, and applying this to...

Fourth Industrial Revolution or Industry 4.0 denotes a fundamental change on how production and business in general is perceived and organized. This paper questions the role of logistics within this context and raises a claim for a central role in future. It is a revision of a current position...