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Measuring experience economy concepts : tourism applications
Oh, Haemoon; Fiore, Ann Marie; Jeoung, Miyoung - In: Journal of travel research : a quarterly publication of … 46 (2007) 2, pp. 119-132
Persistent link: https://www.econbiz.de/10003860823
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Crisis communication and organizational learning : a case study of the 2010 New York city bed bug crisis
Liu, Bingjie; Bufkin, Alexa; Kim, Hany - In: Organizational learning in tourism and hospitality …, (pp. 205-218). 2022
Persistent link: https://www.econbiz.de/10012821521
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How should managers respond? : exploring the effects of different responses to negative online reviews
Treviño, Teresa; Castaño, Raquel - In: International journal of leisure and tourism marketing … 3 (2012/13) 3, pp. 237-251
Persistent link: https://www.econbiz.de/10009742022
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Foreign tourists and capacity utilization in the accommodation industry
Morikawa, Masayuki - 2016
Persistent link: https://www.econbiz.de/10012128823
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Asymmetric volatility spillover between hospitality sub-sectors during COVID-19 : evidence from the USA
Marobhe, Mutaju Isaack; Kansheba, Jonathan Mukiza - In: Journal of hospitality and tourism insights 6 (2023) 5, pp. 2139-2157
Persistent link: https://www.econbiz.de/10014446024
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The impact of COVID-19 on Romanian tourism. an explorative case study on Prahova county, Romania
Volkmann, Christine K.; Tokarski, Kim Oliver; Dincă, … - In: Amfiteatru economic : an economic and business research … 23 (2021) 56, pp. 196-205
Europe stands first in the world ranking of tourist destinations. Tourism is at the heart of a huge business ecosystem that contributes substantially to prosperity and job creation in all Member States of the European Union. The COVID-19 epidemic puts the EU tourism industry under unprecedented...
Persistent link: https://www.econbiz.de/10012821277
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Determinants of employee performance in tourism industry : mediating role of engagement and meaningfulness
Anh Chi Phan; Anh Thi Tu Le; Ha Thu Nguyen; Nguyen Hoang - In: International journal of productivity and quality … 38 (2023) 2, pp. 243-269
Persistent link: https://www.econbiz.de/10014313407
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Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen; Anh Thi Tu Le; Truong Trong Hoang - In: International journal of productivity and quality … 39 (2023) 4, pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
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Enhancing customer experience in Canadian hotels
Jayawardena, Chandana; Sukhu, Anupama - In: International journal of services, economics and management 6 (2014) 2, pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
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Digital transformation and revenue management : evidence from the hotel industry
Alrawadieh, Ziad; Alrawadieh, Zaid; Cetin, Gurel - In: Tourism economics : the business and finance of tourism … 27 (2021) 2, pp. 328-345
Persistent link: https://www.econbiz.de/10012485711