//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Dienstleistungsinnovationen du...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
23
Konsumentenverhalten
23
Relationship marketing
21
Beziehungsmarketing
20
E-commerce
11
Electronic Commerce
11
Dienstleistungsqualität
10
Digitalisierung
10
Digitization
10
Internet marketing
10
Online-Marketing
10
Service quality
10
Dienstleistungssektor
6
Service industry
6
Social Web
6
Social web
6
Advertising effects
5
Business process management
5
Digital platform
5
Marketing management
5
Marketingmanagement
5
Werbewirkung
5
Confidence
4
Cultural identity
4
Customer integration
4
Customer satisfaction
4
Dienstleistung
4
Digitale Dienste
4
Digitale Plattform
4
Innovation
4
International marketing
4
Kulturelle Identität
4
Kundenintegration
4
Kundenzufriedenheit
4
Online retailing
4
Online-Handel
4
Vertrauen
4
Web-based service
4
B-to-B-Marketing
3
Bundling strategy
3
more ...
less ...
Online availability
All
Free
36
Undetermined
32
Type of publication
All
Article
73
Book / Working Paper
18
Type of publication (narrower categories)
All
Article in journal
54
Aufsatz in Zeitschrift
54
Aufsatz im Buch
10
Book section
10
Hochschulschrift
7
Article
5
Collection of articles of several authors
4
Sammelwerk
4
Aufsatzsammlung
3
Graue Literatur
3
Non-commercial literature
3
Collection of articles written by one author
2
Sammlung
2
Thesis
2
Amtliche Publikation
1
research-article
1
more ...
less ...
Language
All
English
German
120
Undetermined
22
Author
All
Schumann, Jan Hendrik
60
Beverungen, Daniel
26
Becker, Jörg
14
Wangenheim, Florian von
11
Matzner, Martin
9
Anderl, Eva
6
Wünderlich, Nancy V.
6
Mende, Martin
5
Müller, Oliver
5
Schumann, Jan H.
5
Ates, Zelal
4
Büttgen, Marion
4
Heß, Nicole Jasmin
4
Hüttel, Björn Armin
4
Komor, Marcin
4
Kundisch, Dennis
4
Lüttenberg, Hedda
4
Michel, Stefan
4
März, Armin
4
Nagel, Christian Siegfried Anton
4
Schubach, Sebastian
4
Scott, Maura L.
4
Vom Brocke, Jan
4
Wolf, Verena
4
Bartelheimer, Christian
3
Del-Río-Ortega, Adela
3
Di Ciccio, Claudio
3
Klapdor, Sebastian
3
Knackstedt, Ralf
3
Mendling, Jan
3
Ranjan, Kumar Rakesh
3
Read, Stuart
3
Resinas, Manuel
3
Rosemann, Michael
3
Santoro, Flávia Maria
3
Song, Minseok
3
Stein, Armin
3
Stringfellow, Anne
3
Totzek, Dirk
3
Volz, Julian
3
more ...
less ...
Institution
All
Europäische Kommission / Generaldirektion Kommunikationsnetze, Inhalte und Technologien / Copyright
1
Kantar Public
1
Springer-Verlag GmbH
1
Technische Universität München / Lehrstuhl für Dienstleistungs- und Technologiemarketing
1
Universität Passau
1
Visionary Analytics, UAB
1
Published in...
All
Journal of business research : JBR
6
Journal of service research : JSR
5
Information systems and e-business management : ISeB
4
Journal of retailing
4
Business & information systems engineering
3
Electronic markets : EM ; the international journal of electronic commerce and business media
3
Business & Information Systems Engineering
2
Creativity and Innovation Management
2
Electronic markets : the international journal on networked business
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of Service Management
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
2
Three essays on new challenges and opportunities for marketing in an evolving technological environment
2
Three essays on success factors of digital and non-digital services
2
AMS review : official publication of the Academy of Marketing Science
1
Applied marketing science / Angewandte Marketingforschung
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business Research
1
Business research
1
EXFED Working Paper Series
1
Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, February 17 - 19, 2010 ; revised papers
1
Gabler Research / Applied Marketing Science /Angewandte Marketingforschung
1
Implementing international services : a tailorable method for market assessment, modularization, and process transfer
1
Information Systems and e-Business Management
1
International Marketing Review
1
International journal of services and operations management
1
International marketing review
1
Journal of Services Marketing
1
Journal of advertising research
1
Journal of business analytics
1
Journal of business venturing
1
Journal of customer behaviour
1
Journal of family business strategy
1
Journal of international marketing
1
Journal of marketing
1
Journal of personal selling & sales management : JPSSM
1
Journal of service research
1
Journal of strategic marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
80
EconStor
5
Other ZBW resources
5
USB Cologne (business full texts)
1
Showing
1
-
10
of
91
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Digitale Dienstleistungsinnovationen : Smart Services agil und kundenorientiert entwickeln
Stich, Volker
(
ed.
);
Schumann, Jan Hendrik
(
ed.
); …
-
2019
Persistent link: https://www.econbiz.de/10012042460
Saved in:
2
The impact of culture on relationship marketing in international services : a target group-specific analysis in the context of banking services
Schumann, Jan H.
;
Schumann, Jan Hendrik
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003868232
Saved in:
3
Enabling individualized recommendations and dynamic pricing of value-added services through willingness-to-pay data
Backhaus, Klaus
;
Becker, Jörg
;
Beverungen, Daniel
; …
- In:
Electronic markets : the international journal on …
20
(
2010
)
2
,
pp. 131-146
Persistent link: https://www.econbiz.de/10003977233
Saved in:
4
Total cost of service life : the need for decision support in selecting, comparing and orchestrating services
Becker, Jörg
;
Beverungen, Daniel
;
Matzner, Martin
; …
- In:
Exploring services science : first international …
,
(pp. 282-288)
.
2010
Persistent link: https://www.econbiz.de/10003990210
Saved in:
5
Engineering, sales, and delivery of modular value bundles : a framework for configurative modeling
Becker, Jörg
;
Beverungen, Daniel
;
Knackstedt, Ralf
; …
- In:
Implementing international services : a tailorable …
,
(pp. 399-424)
.
2011
Persistent link: https://www.econbiz.de/10009373939
Saved in:
6
A method for selectively designing modeling languages for product-service systems
Becker, Jörg
;
Beverungen, Daniel
;
Knackstedt, Ralf
- In:
Modeling for decision support in network-based services …
,
(pp. 87-117)
.
2012
Persistent link: https://www.econbiz.de/10009487379
Saved in:
7
Guidelines for reporting productivity studies : a review of the reproducibility of data envelopment analysis in the service sector
Becker, Jörg
;
Beverungen, Daniel
;
Breuker, Dominic
; …
- In:
International journal of services and operations management
16
(
2013
)
3
,
pp. 407-425
Persistent link: https://www.econbiz.de/10010233465
Saved in:
8
On the ontological expressiveness of conceptual modeling grammars for service productivity management
Becker, Jörg
;
Beverungen, Daniel
;
Knackstedt, Ralf
; …
- In:
Information systems and e-business management : ISeB
12
(
2014
)
3
,
pp. 337-365
Persistent link: https://www.econbiz.de/10010392570
Saved in:
9
Detecting temporal workarounds in business processes : a deep-learning-based method for analysing event log data
Weinzierl, Sven
;
Wolf, Verena
;
Pauli, Tobias
; …
- In:
Journal of business analytics
5
(
2022
)
1
,
pp. 76-100
Persistent link: https://www.econbiz.de/10013270533
Saved in:
10
Systematizing the lexicon of platforms in information systems : a data-driven study
Bartelheimer, Christian
;
Zur Heiden, Philipp
; …
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
1
,
pp. 375-396
Persistent link: https://www.econbiz.de/10013271833
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->