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ECONIS (ZBW)
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1
Classifying and measuring the service quality of AI chatbot in frontline service
Chen, Qian
;
Gong, Yeming
;
Lu, Yaobin
;
Tang, Jing
- In:
Journal of business research : JBR
145
(
2022
),
pp. 552-568
Persistent link: https://www.econbiz.de/10013197927
Saved in:
2
Speaking vs. listening? : balance conversation attributes of voice assistants for better voice marketing
Hu, Peng
;
Gong, Yeming
;
Lu, Yaobin
;
Ding, Amy Wenxuan
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10014281906
Saved in:
3
Diversity in online self-organizing teams : longitudinal evidence from an open innovation community
Ma, Jifeng
;
Lu, Yaobin
;
Gong, Yeming
;
Li, Ran
- In:
Management decision
62
(
2024
)
1
,
pp. 219-239
Persistent link: https://www.econbiz.de/10014465929
Saved in:
4
Classifying, measuring, and predicting users' overall active behavior on social networking sites
Chen, Aihui
;
Lu, Yaobin
;
Chau, Patrick Y. K.
;
Gupta, Sumeet
- In:
Journal of management information systems : JMIS
31
(
2014
)
3
,
pp. 213-253
Persistent link: https://www.econbiz.de/10011585481
Saved in:
5
Enhancing the decision quality through learning from the social commerce components
Chen, Aihui
;
Lu, Yaobin
;
Gupta, Sumeet
- In:
Journal of global information management : an official …
25
(
2017
)
1
,
pp. 66-91
Persistent link: https://www.econbiz.de/10011655490
Saved in:
6
Online value co-creation activities in three management domains : the role of climate and personal needs
Chen, Aihui
;
Jin, Yu
;
Xiang, Mengqi
;
Lu, Yaobin
- In:
International journal of consumer studies
46
(
2022
)
4
,
pp. 1339-1364
Persistent link: https://www.econbiz.de/10013328297
Saved in:
7
Global operations strategy : fundamentals and practice
Gong, Yeming
-
2013
Persistent link: https://www.econbiz.de/10009769359
Saved in:
8
A flexible evaluative framework for order picking systems
Chen, Chien-ming
;
Gong, Yeming
;
Koster, René de
; …
- In:
Production and operations management : an international …
19
(
2010
)
1
,
pp. 70-82
Persistent link: https://www.econbiz.de/10003957938
Saved in:
9
Increasing the revenue of self-storage warehouses by facility design
Gong, Yeming
;
Koster, René de
;
Frenk, Johannes G.
; …
- In:
Production and operations management : an international …
22
(
2013
)
3
,
pp. 555-570
Persistent link: https://www.econbiz.de/10009760468
Saved in:
10
Modeling parallel movement of lifts and vehicles in tier-captive vehicle-based warehousing systems
Zou, Bipan
;
Xu, Xianhao
;
Gong, Yeming
;
Koster, René de
- In:
European journal of operational research : EJOR
254
(
2016
)
1
,
pp. 51-67
Persistent link: https://www.econbiz.de/10011503195
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