Upton, David - In: International Journal of Operations & Production Management 18 (1998) 11, pp. 1101-1110
The objective of this paper is to assess the use of performance measurement systems in firms implementing just‐in‐time (JIT). A mail questionnaire, with a response rate of 85 percent, was sent to larger New Zealand manufacturing companies. A total of 36 percent of the sample of companies had...