Banking and financial services have traditionally been a heavily regulated industry where technology alone has not been a sufficient factor to transform the operating architectures of the industry. The pervasive view in the financial industry has been that digitalization and its integrational...

The study investigates, by using econometric evaluation methods, how the usage of Finpro's (a public agency promoting internationalization of business) services impacts on the internationalization and performance of small and medium-sized firms in Finland. We measure internationalization and...