This paper aims to analyze the relevance of intangible assets, in particular linked to social re-sponsibility, with reference to performance measurement systems in local utilities companies. Other two aspects can be connected to the emerging role of intangibles for the performance measurement:...

In this work we consider the link between corporate governance and social responsibility (CSR) in local utilities companies. More specifically, we use the term 'tool of corporate governance' as a tool able to support the governance of a company to reach its strategic aims, reconcile efficiency...

Italian Abstract: Le società a partecipazione pubblica rappresentano una quota significativa dell'economia italiana. La loro presenza è diffusa in vari settori e su tutto il territorio nazionale, pur essendo il loro numero complessivo diminuito tra il 2011 e il 2018. Su tale evoluzione hanno...

Italian Abstract: L'articolo analizza il pensiero di Paolo Sylos Labini sulle imprese pubbliche e ricorda la storia della privatizzazione della holding pubblica italiana IRI ("Institute for Industrial Reconstruction").Testo del discorso tenuto alla conferenza "Paolo Sylos Labini e la politica...

In this paper we estimate cost efficiency and technological characteristics of public hospitals in Piemonte over the period from 2000 to 2004. During the Nineties, different regulatory reforms aiming at controlling health expenditure affected the Italian National Health Service, ranging from the...

Researches on the degree of customer satisfaction aimed at customers of the public communication have the objective to listen and to fully comprehend the needs expressed by the customers. They should lend constant attention to the customers’ judgment, to develop and to improve the ability to...