In the industrial age of the twenty century small firms or mass-production giants have been all organized on the classic principles defined by Smith, Taylor and Fayol. Lately, new organization theories have emerged to describe modern enterprises, process-oriented and much more agile in the new...

In the functional market economy, due to the intense competition, the service suppliers are forced to consider, as far as utility and the tariff of the services are concerned, the needs, requests and expectations of the consumers. This fact is imposed with necessity because the consumers are...

In mod traditional, standardele internationale din domeniul calitatii, nu favorizau implementarea sistemelor de management al calitatii in intreprinderile de dimensiuni reduse, date fiind dificultatile cu care se confruntau aceste organizatii in realizarea unui numar ridicat de documente, precum...

The crisis is a system that have its self-destructing cycles. The event supplies itself from its environment. It generates perturbations at all levels. In our days, the crisis (of the economy, of culture, of ideology, of values, of conscience, of organizations) becomes a daily state, a reference...