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Decision contexts, decision nature and characteristics that are to be made, the features of the decision maker, the quantity and the quality of the information available intended to support the decision making process are the major premises of the efficiency. In the world where the changes are...
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’s satisfaction, and the satisfaction of the employees which are part of an identical structural organization (in our case three star … the modality through which these influences the attitude and the clients¢ degree of satisfaction. …
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Starting with the XIX century, we assist at one growth of information importance as following of development of government forms more complexes, of concurrence intensification and of development of communications systems. This process has been increased in the lasts years by the development of...
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During the extensive development, marketing entered all the economic fields and then expanded outside the economic area. In present, the main purpose is the orientation to the market, with several specific characteristics. Thanks to the action of several factors (high quality, liable products,...
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organizations should identify the proper methods and instruments for measuring the customers’ level of satisfaction and for ensuring … customers’ satisfaction, applicable in any company that whishes to be successful and competitive in the market. …
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