During the extensive development, marketing entered all the economic fields and then expanded outside the economic area. In present, the main purpose is the orientation to the market, with several specific characteristics. Thanks to the action of several factors (high quality, liable products,...

This paper examines the evolution of the EU’s trade in services over the 2004-2008 period in comparison with its trade in goods. It aims to disentangle the main trends shaping the EU’s services trade flows under the impact of increasing globalisation and the last two waves of EU enlargement....

In order for the companies to be successful in the market, they have to permanently focus their efforts towards better understanding and continuous meeting both current and potential needs and expectations of all their customers. Additionally, the organizations should identify the proper methods...