In the functional market economy, due to the intense competition, the service suppliers are forced to consider, as far as utility and the tariff of the services are concerned, the needs, requests and expectations of the consumers. This fact is imposed with necessity because the consumers are...

The changing of development model signifies the production of new values and new quality criteria, implies the finding of new economy and production forms, and attracts major changes in lifestyle and nowadays behaviors from everybody of us. The designers could assume a very important role,...

We are experiencing a convoluted period regarding the answers to the questions about the European Union integration. We are trying to determine the criteria of existence on the EU market, a developing market in itself or rather one that is trying to adjust to the global market. Could the...

This article illustrates the new perspectives of the Faculty of Management related to the quality management system implementation: the strategy, the objectives, the responsabilities.

This paper presents the two most important factors that influence the development of quality management in education: the globalization and the sustainable development. The four well known quality management principles (Deming) can be adapted and implemented in the education system case, too.

The paper approaches the quality factors as for exemple fitness for purpose and value for money adapted for the higher education system.

To obtain the established objectives from the general strategy, the enterprises have to adapt theirs policies and decisions to the real conditions in which they function. The adoption of such a set of tools is not always an easy action, because one always has to take into account the reciprocal...