An increasingly open international environment is a great challenge for enterprises and at the same time brings not only many opportunities, but also much jeopardy. Traditional business practice does not comply with quickly changing customers’ demands, and has the target of maximizing the...

There have been written many articles about business performance, regarding the influence of ISO 9000 standards, proving the beneficial effects. However, there has been very little research made on the influence of ISO standards an the entire supply chain management. Standards have been mostly...