The literature review previous to the realization of this research has allowed us to observe that in the field of management of quality is necessary empirical research to analyze the structure of relations among the critical factors of quality and results. In this context, we conducted an...

This paper presents the results of the empirical study conducted in 186 tourist accommodation businesses nationally certified under the Q for Tourist Quality”, presented in order to analyze the motivations that lead companies in the tourism sector implementing and certifying Quality Management...

This paper presents the results of the empirical study conducted in 186 tourist accommodation businesses nationally certified under the Q for Tourist Qualityʺ, presented in order to analyze the motivations that lead companies in the tourism sector implementing and certifying Quality Management...

The literature review previous to the realization of this research has allowed us to observe that in the field of management of quality is necessary empirical research to analyze the structure of relations among the critical factors of quality and results. In this context, we conducted an...

This paper presents the results of the empirical study conducted in 186 tourist accommodation businesses nationally certified under the Q for Tourist Qualityʺ, presented in order to analyze the motivations that lead companies in the tourism sector implementing and certifying Quality Management...