Se ha desarrollado una escala para medir la fidelidad de los consumidores hacia las tiendas. Se analizó su validez de contenido mediante 2 muestras de jueces expertos y consumidores. La escala depurada se aplicó a una muestra de 221 consumidores. El análisis factorial exploratorio muestra que...

Reducing the occupational accident rate and improving competitiveness requires that firms implement an occupational health and safety management system that promotes safe behaviour and workers' personal involvement in activities linked with their well-being at work. The literature has not...