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Müşteri beklentileri ve memnuniyetinin stratejik planlama açısından değerlendirilmesi : Afyonkarahisar i̇lindeki termal turizm i̇şletmeleri üzerinde bir araştırma
Sav Canseven, Duygu
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Genç, Nurullah
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2016
Persistent link: https://www.econbiz.de/10011588725
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