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Principles of service marketing and management
Lovelock, Christopher H.; Wright, Lauren - 1999
Persistent link: https://www.econbiz.de/10004139421
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Next operation as customer (NOAC) : how to improve quality, cost and cycle time in service operations
Bhote, Keki R. - 1991
Persistent link: https://www.econbiz.de/10004102618
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Service operations management
Fitzsimmons, James A.; Sullivan, Robert S. - 1982 - 2. [print.]
Persistent link: https://www.econbiz.de/10004602493
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Deregulation and globalization : liberalizing international trade in air services
Kasper, Daniel M. - 1988
Persistent link: https://www.econbiz.de/10009587433
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Consumer expenditures : new measures & old motives
Lebergott, Stanley - 1996
Persistent link: https://www.econbiz.de/10004305588
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Household production and consumption
Terleckyj, Nestor E. (contributor) - 1975
Persistent link: https://www.econbiz.de/10004389560
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Consumer Assistance to Recycle and Save Act: empirical examination of government-sponsored financial incentives
Smith, Alan D. - In: International Journal of Electronic Finance 4 (2010) 2, pp. 120-155
The Cash for Clunkers program is the popular nickname for the Car Allowance Rebates Program created in the Consumer Assistance to Recycle and Save Act of 2009 (CARS). A review of the applied literature on CRM, economic policy, and the newly enacted government program providing financial...
Persistent link: https://www.econbiz.de/10008755367
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(1988). - VII, 129 S.
November 1983 (Hidar 1976)
Persistent link: https://www.econbiz.de/10000801085
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Qualitätsmanagement im Service
Dihsmaier, Erich - 1992 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004134394
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Consumer information about financial services
1992
Persistent link: https://www.econbiz.de/10004141650