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Understanding satisfying service encounters in retail banking - a dyadic perspective
Kania, Nathalie; Gruber, Thorsten - In: International Journal of Services, Economics and Management 5 (2013) 3, pp. 222-255
, competence, responsiveness, honesty, and communication skills. …
Persistent link: https://www.econbiz.de/10010816543
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Uncovering the relationship between the degree of transparency and the level of trade logistics in the Middle East and North Africa
Omran, Mohammed Fawzy - In: African Journal of Economic and Sustainable Development 1 (2012) 4, pp. 377-388
, ease of shipments, competence and quality of services, ability to follow up and track consignments, and frequency of …
Persistent link: https://www.econbiz.de/10010670303
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INSEE résultats / Economie générale
Institut national de la statistique et des études … - Paris - Nr. 1/2.1989 - 191.2001
Persistent link: https://www.econbiz.de/10000494341
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Ordnungspolitik der Verbände im Steuerungsdefizit des tertiären Sektors
Herder-Dorneich, Philipp - In: Macht der Verbände - Ohnmacht der Demokratie? : …, (pp. 162-188). 1976
Persistent link: https://www.econbiz.de/10002740918
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From combines to computers : rural services and development in the age of information technology
Glasmeier, Amy; Howland, Marie - 1995
Persistent link: https://www.econbiz.de/10004311041
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Strategic management and marketing in the service sector
Grönroos, Christian - 1985
Persistent link: https://www.econbiz.de/10004313176
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Les services aux entreprises dans la problématique du développement
Jany-Catrice, Florence - 1993
Persistent link: https://www.econbiz.de/10004244696
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Information technology in the service society : a twenty-first century lever
1994
Persistent link: https://www.econbiz.de/10004248512