This paper explores theoretical and practical aspects (i.e. resources allocated, activities undertaken, actors/decisions involved) of corporate ‘parenting’ in the development of international service networks. A review of the relevant corporate strategy, supply-chain, networks and services...

Purpose – This paper aims to investigate whether an employee reports an accurate view of the relative performance level of the organisation for which they work. Design/methodology/approach – Utilizes a survey of 2,517 senior managers, managers and team leaders from 120 different...

Purpose – The purpose of this paper is to explore the underlying reasons why providing process improvement training, by itself, may not be sufficient to achieve the desired outcome of improved processes; and to attempt a conceptual framework of management training for more effective...

Purpose - The paper seeks to analyze the evolution of competitive advantage using both "classic" and "extended' resource based theory (RBT) The aim is to examine the different ways in which classic" and extended resource based advantage develops and how they might combine to create long term...