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The service edge : 101 companies that profit from customer care
Zemke, Ron; Schaaf, Dick - 1989 - 1. print.
Persistent link: https://www.econbiz.de/10004113377
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The service quality solution : using service management to gain competitive advantage
Collier, David A. - 1994
Persistent link: https://www.econbiz.de/10004192023
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The loyalty effect : the hidden force behind growth, profits, and lasting value
Reichheld, Frederick F. - 1996
Persistent link: https://www.econbiz.de/10004306147
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Job control and worker health
Sauter, Steven L. (contributor) - 1989
Persistent link: https://www.econbiz.de/10004071648
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Automation, work organisation and occupational stress
1984
Persistent link: https://www.econbiz.de/10004776016
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STRESS AND SATISFACTION ON THE JOB : WORK MEANINGS AND COPING OF MID-CAREER MEN / PATRICIA E. BENNER
Benner, Patricia E. - 1984
Persistent link: https://www.econbiz.de/10004051213
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Arbeitszufriedenheit von Expatriates : Auslandsentsendungen nach China und Korea professionell gestalten
Ganter, Gundula - 2009
Persistent link: https://www.econbiz.de/10004944884
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Persons, rights, and corporations
Werhane, Patricia H. - 1985
Persistent link: https://www.econbiz.de/10004757533
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Customer first : a strategy for quality service
Walker, Denis - 1990
Persistent link: https://www.econbiz.de/10004131180