The study proposes that deal-seeking travelers' perception of risk may have a dual and contradicting impact on Expected Utility and, consequently, on their propensity to search for a better deal and book the travel product. According to a traditionally utilitarian motivation, a high level of...

The hotel industry continues embracing loyalty/rewards programs as a major platform to nurture customer relationships as well as reap return business. The reality is that major hotels have been aggressively spending more but achieve less in defending existing customers. We address this void by...

In this paper, a novel method of on-line flame detection in video is proposed. Processing the data generated by an ordinary camera monitoring scene, it aims to early detect the current state of the combustion system and prevent the system from further degradation and occurrence of failure. Due...

This study examines the accuracy of various time series models in forecasting daily levels of occupancy. A reservation data set of 3 hotels that include over 3450 booking curves is used to test the performance of five models in forecasting occupancy levels up to 99 days in advance. Three...