Narrow search
Showing 1 - 10 of 795
Cover Image
Integrated process management : a quality model
Slater, Roger - 1991
Persistent link: https://www.econbiz.de/10004127889
Cover Image
Quality dynamics for the service industry
Drewes, William F. (contributor) - 1991
Persistent link: https://www.econbiz.de/10004127579
Cover Image
Quality in action : 93 lessons in leadership, participation, and measurement
Townsend, Patrick L.; Gebhardt, Joan E. - 1992
Persistent link: https://www.econbiz.de/10004090041
Cover Image
Integriertes Produktions- und Qualitätsmanagement : [Vortragsdokumentation zum 6. Qualitätsleiterforum, Berlin 1988]
Bläsing, Jürgen P. (contributor)
Persistent link: https://www.econbiz.de/10004100690
Cover Image
Creating quality : process design for results
Kolarik, William J. - 1999
Persistent link: https://www.econbiz.de/10004063641
Cover Image
Juran on planning for quality
Juran, Joseph M. - 1988 - 1. [Dr.]
Persistent link: https://www.econbiz.de/10004064699
Cover Image
Service quality : new directions in theory and practice
Rust, Roland T. (contributor) - 1994
Persistent link: https://www.econbiz.de/10004181386
Cover Image
The service quality solution : using service management to gain competitive advantage
Collier, David A. - 1994
Persistent link: https://www.econbiz.de/10004192023
Cover Image
Quality management handbook
Kimber, Raymond J. (contributor) - 1997 - 2. ed., rev. and expanded
Persistent link: https://www.econbiz.de/10004366878
Cover Image
Creating a customer centered culture : leadership in quality, innovation, and speed
Lawton, Robin L. - 1993
Persistent link: https://www.econbiz.de/10004179549