Creating a customer centered culture : leadership in quality, innovation, and speed
Robin L. Lawton
| Year of publication: |
1993
|
|---|---|
| Authors: | Lawton, Robin L. |
| Publisher: |
Milwaukee, Wis. : ASQC Quality Press |
| Subject: | Qualitätsmanagement | Kundendienst | Qualitätskontrolle | Kundenorientierung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XIX, 177 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-87389-151-1 |
| Source: |
Persistent link: https://www.econbiz.de/10004179549