Social media (SM) are transforming the ways in which customers communicate with firms following service failures. While there is a positive side to this phenomenon, there is also a negative side, which can lead to serious social media crises. In light of this duality, the current article...

We identify and empirically examine the potential risk factors and their structural relationships that can cause a logistics outsourcing relationship to fail. Specifically, we investigate how the relationship risk as perceived by apparel wholesalers as user firms influence their evaluation on...

Organizational behaviour research possesses some endemic problems which constrict its progress. This introduction to Management Revue?s special issue on organizational behaviour debates six deficiencies in the current research: an unclear conception of how to understand the ?organizational? in...

This paper analyzes the role of the initial allocation of ownership rights in transactions where parties make relationship-specific investments and contracts are incomplete. If there is high mutual dependence in production, the initial allocation of ownership rights is irrelevant. This result...

The aim of this article is to provide information about using Ryff’s Scales of Psychological Well-Being in Slovenia. Based on the initial presentation of the concept of psychological well-being (PWB), this article subsequently presents the results of empirical research in the PWB of employees...

The paper compares the organizational behaviour in CFR and Deutsche Bahn, from the point of view of employees, as well as managers, outlining possible similarities and best practices which can be, potentially, transferred. The main issues in focus regard what are the elements which contribute to...

Study examines the influences of various organisational response cases against a negative event on consumer brand associations (CBA). Intensity of, and the differences between CBA with the flag carrier in commercial airline industry in a Mediterranean country are measured aperiodically over a...

Innovation is vital to successful, long-term company performance in the construction industry. Understanding the innovation process, how innovation can be enhanced and how it can be measured are key steps to managing and enhancing innovation. The factors that affect innovation on a project were...

We investigate the determinants of decision rights transfer and its effects on the motivation of an agent. The study is based on a laboratory experiment conducted on 130 subjects playing an innovative principal–agent game. Interestingly, the results show that agents do not favour a delegation...

Purpose – The aim of the study is to explore how organizational culture influences occurrences of workplace bullying in Estonia as a post-transitional country. Another objective is to produce comprehensive empirical evidence of bullying in the specific cultural context....