Al-Najjar, Sabah M.; Jawad, Maha K. - In: International Journal of Business Administration 2 (2011) 3, pp. 118-131
Despite the widespread use of ISO 9001 and the many certified organizations in the Arab countries, only five Iraqi organizations were ISO certified at the end of 2008. The purpose of this empirical study is to examine the various barriers and misconceptions that impede ISO 9001 implementation in...